Privacy Policy

Welcome to Lama Bags

We respect your privacy and are committed to protecting your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains:

  • The personal data collected or generated when you use the Lama Bags website.
  • The types of personal data collected when using the website, how your data is used, shared, and protected.
  • The options available to you regarding your personal data and how you can contact us.

Who is responsible for processing your personal data?

Lama Bags is responsible for collecting, processing, and protecting your personal data in accordance with applicable privacy laws. If you have any questions about how your data is handled, you can contact us through our customer service channels.

What Personal Data Do We Collect and When Do We Collect It?

We require certain personal data to provide you with the products or services you request. For example, when you make a purchase, request communications, create an account, or interact with our website.

  • Providing your name and address to third parties (such as suppliers or courier services) to deliver your order.
  • Assisting in tracking your orders and providing the requested services and information.
  • Managing your account on the website.
  • Identifying website visitors to enhance user experience.
  • Conducting demographic research on users and tracking sales data.
  • Sending useful information or updates about our products and services based on your requests or interests.

We may disclose your personal information to our agents or contractors who assist us in providing the services offered through the website, processing transactions, fulfilling information requests, receiving and sending communications, updating marketing lists, analyzing data, providing support services, or performing other tasks from time to time.

Our agents and contractors will use your information only as necessary to perform their functions.

When you use our website, we use your data to provide the product or service you selected.

For example:

  • If you make a purchase on Lama Bags or participate in an event or promotion, we use your contact information to communicate with you about your order, the event, or the promotion.
  • If you contact customer service, we use your available information, such as delivery details, payment information, or purchased products, to assist you in resolving an issue or answering your questions.
 

If you have any feedback or complaints regarding our Privacy Policy, please contact us immediately via our support email: info@lamabags.com.